Welcome to Foam Haven. By accessing and using our website, foamhaven.co.uk, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
These Terms & Conditions apply to all purchases made through our WooCommerce store. By placing an order, you agree to these terms, our Privacy Policy, and any other policies referenced on our website.
We specialize in mattresses and related foam products. We strive to ensure that all product descriptions, images, and prices are accurate and up-to-date. However, we do not warrant that product descriptions or other content is error-free or complete.
Orders can be placed via our website 24/7.
All prices are listed in GBP and include applicable taxes unless stated otherwise.
We accept secure payment through major credit/debit cards and trusted payment processors such as PayPal or Stripe.
An order confirmation will be sent to your email upon successful checkout.
We aim to dispatch all orders within 3–5 working days unless otherwise stated.
Delivery times may vary depending on location and availability.
You will receive tracking information once your item has been dispatched.
Please ensure that the shipping address provided is accurate; Foam Haven is not responsible for lost or delayed shipments due to incorrect addresses.
We want you to be completely satisfied with your purchase. If you are not, please review the following:
Returns are accepted within 14 days of receiving your item.
Items must be unused, in original packaging, and in resellable condition.
Custom-sized or used mattresses cannot be returned unless faulty.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be issued to the original payment method within 7 working days after receiving the returned item.
Please email foamhavenltd@gmail.com to initiate a return.
Some of our products may come with a limited manufacturer’s warranty. Warranty details (if applicable) will be outlined on the product page or included with your purchase.
All content on our website, including text, images, logos, and design, is the property of Foam Haven and may not be used or reproduced without written permission.
Foam Haven shall not be liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our products or website, to the fullest extent permitted by law.
These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes will be subject to the jurisdiction of the UK courts.
If you have any questions or concerns about these Terms & Conditions, please contact us:
Foam Haven
Email: foamhavenltd@gmail.com
Phone: +44 7943 370012